WELCOME TO THE WORLD OF ESSSE CAFFÈ.
Now open your eyes and enter our world, where aromas inebriate the senses, like perfectly orchestrated music. Where the flavour is the refined and confident taste of Italian Espresso, coffee in its most symphonic form. A world you enter on a lingering note of pleasure.
EXPERIENCE MEETS INNOVATION
In 1979 the Segafredo family, well-known for their time-honoured tradition in this sector, established the Essse Caffè brand in Bologna.
It was no accident that Essse was spelled with a triple S, with the three S's standing for "Scienza, Sapienza, Specializzazione" (Science, Knowledge, Specialisation), the three values that sum up the company's philosophy, founded on experience and committed to innovation, and expressed through the consistency of the coffee blends and a constant quest for the best organoleptic properties. The company mission has always been to deliver top quality products. This is why, right from the start, we relied on the scientific support of the Departments of Agricultural Science of the Universities of Bologna, Cesena, and Foggia, a collaboration that continues to this day. Over the last thirty years we have become leaders in the coffee industry, with a knowledge base that ranges from fresh coffee beans to the coffee in your cup, from roasting to packaging, from professional equipment to espresso coffee-making.
Today, Essse Caffè is a successful brand, well-known in Italy and increasingly established abroad, an acknowledged guarantee for quality.
Launching our products on foreign markets is an ambitious challenge, which drives us to work even harder in order to improve and keep meeting all of our customers' needs.
The consistent quality of our coffee is our ambassador throughout the world.
Our reliability guarantees constant support through time.
Our training programme is the key to the success of our distributors.
Contributing to the promotion of an Italian Espresso culture is our greatest satisfaction.
OUR SALES NETWORK IN ITALY
Essse Caffè is the first company in Italy to have obtained a certification for its support service. Our sales network relies on experienced professionals with a deep knowledge of the industry, well distributed across the territory where we operate, and on our own fleet of vehicles. This enables us to offer on-time sales and delivery service and a helpful support service, to help our customers make sure that their espresso machine settings are always ideal.
The mission of our agents focuses mainly on the transfer of knowledge to our customers, through training courses, as well as on offering the technical support they need to make the most of the high quality coffee beans they have purchased and turn them into the greatest espresso. We provide all our agents with the suitable training and technical equipment, in order to enable them to provide the best possible support to our customers during all phases of the coffee-making experience, from the bean to the cup.
In addition, a network of qualified generic agents manages our relationship with customers from a commercial point of view, offering entrepreneurial support and partnering up with them to help them develop and grow their business.
TOGETHER AS ONE
Essse Caffè is a partner of the Accademia Maestri Pasticceri Italiani (AMPI), the association that represents the top professionals in the Italian pastry making industry, who stand out for the high quality of their products and their remarkable creativity in the art of Italian pastry making.
We have also partnered up with the Fondazione Umberto Veronesi, which supports a number of prestigious medical research and scientific education projects aimed at finding innovative treatments, as well as important cultural, environmental and social initiatives.
More recently, we signed an agreement to support a number of sports projects aimed at people with disabilities, promoted by the Fondazione per lo Sport Silvia Rinaldi Onlus, The Foundation offers the chance to practice sports climbing, an emerging sports discipline with significant psychological and physical benefits, as well as other projects to promote social inclusion through sports.
Essse Caffè also supports important medical and scientific congresses, such as the yearly meeting of the Società Italiana di Diabetologia (Italian Diabetes Society), which we have been attending for a few years.
At Essse Caffè, quality is our topmost priority: we carefully verify the excellence of our products, the safety of our workers, the financial stability of our company, as well as the respect for the environment. This is why we decided to certify it.
We are constantly focused on excellence. This is why, in 1996, we were awarded the UNI EN ISO 9002 quality management system certification, which was renewed in 2002 according to the new ISO 9001 standard.
Since 1998 we have become members of the Istituto Nazionale Espresso Italiano, the institution that awarded Essse Caffè professional blends the status of Certified Italian Espresso, according to technical regulation number 008.
Our choice to guarantee maximum safety to all our workers at Essse Caffè enabled us to obtain the certification of our occupational health and safety management system according to the BS OHSAS 18001 standard in 2011.
Since 2004, we have our financial statements certified under article 2409-ter of the Italian Civil Code, by financial auditing firm Reconta Ernst & Young.
IN TUNE WITH THE ENVIRONMENT
In order to ensure a sustainable, eco-friendly production, we use cutting-edge technology, low-environmental impact products and packaging and we strive to reduce our emissions. This enabled us to obtain the certification of our environmental management system according to the ISO 14001 standard in 2002.