Training

Engaging with the customer and selling: the barista's mission

Vito Campanelli
Maximum number of participants: 10

This course is aimed at all baristas, either just starting out or with experience, wishing to improve their professional skills, and focuses on how to give the barista a key role within the bar, in terms of: behaviour, communication, relationship with the customers.

Contents
The role of the barista
Tidiness, cleaning, clothes
A barista's four key skills: competence, collaboration, courtesy, communication
A day in the life of a barista
The bar counter: layout preparation
Practical serving tests: coffees, aperitifs, lunch break
Communication techniques: custom-designed menus, event organisation

Certificate

At the end of the course, after invoice settlement, participants will receive an Attendance Certificate.

Course sheet
code
d2
Teacher
vito campanelli
Duration
8 hours
Fee
€ 220.00 + VAT
Questo sito raccoglie dati statistici anonimi sulla navigazione, mediante cookie installati da terze parti autorizzate, rispettando la privacy dei tuoi dati personali e secondo le norme previste dalla legge. Continuando a navigare su questo sito, cliccando sui link al suo interno, accetti il servizio e gli stessi cookie. Per saperne di più e per la gestione di tali cookies, clicca qui.
Per nascondere questo messaggio clicca qui.